Terms & Service Policy

Welcome to MAI India's Terms & Service Policy. This policy outlines the terms and conditions that govern your use of our ecommerce store. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully before making any purchases.

1. Product Information

At MAI India, we take pride in offering a variety of stylish and sophisticated cotton shirts. Our collection includes unique and chic additions to your wardrobe like "Aakriti", "Aditi", and "Ahana". Each piece is carefully crafted with love and attention to detail, ensuring that you receive a high-quality product.

2. Ordering and Payment

When placing an order on our website, please ensure that all the information provided is accurate and complete. We accept various payment methods to make your shopping experience convenient and secure. Once your order is confirmed and payment is received, we will process and ship your items within the specified timeline.

3. Shipping and Delivery

We offer free domestic shipping. Our shipping timeline is typically 10-12 business working days, depending on the product. If you require expedited shipping, please contact us via Whatsapp at +919935235204 to check for stock availability. Please note that our pieces are hand-embroidered with delicate details, so we appreciate your patience in allowing time for the same.

4. Returns and Refunds

At MAI India, we strive to provide you with the best shopping experience. If you receive a faulty item, please contact us at hello@shopmai.in within 24 hours of receiving the package. We have a strict quality check at our studio, but in the rare event of a faulty item, we will arrange for a replacement. Please ensure that the item is returned to us in its original packaging with tags intact.

5. Contact Information

If you have any questions, concerns, or feedback regarding our Terms & Service Policy, please feel free to reach out to us. Our contact information is as follows:

Trade name: MAI India

Phone number: +919935235204

Email: hello@shopmai.in

Physical address: MAI India, Nirala Nagar, 226020 Lucknow UP, India